
Sweet Moments
Start With Chocolate ♡
Curious about the Cozy Cocoa Mug?
Discover what makes every chocolate moment special.
14
Days
Your purchase, with peace of mind
Shop with confidence.
Love every moment.
Have second thoughts? You can request a return within 14 days, subject to our return policy. We're here to help make the process clear and simple.
14-Day Return Period · See Policy for Details
Frequently Asked Questions
FAQ
How does the Cozy Cocoa Mug work?
Add your favorite chocolate to the mug and place a suitable tea light inside the opening at the base. The heat helps melt the chocolate, creating your own cozy fondue experience. Grab the included fork and enjoy dipping strawberries, fruit and sweet treats!
What is included in the package?
Your package includes 1 ceramic chocolate melting mug and 1 stainless steel dipping fork. Please note that a tea light is not included and must be purchased separately.
How long does it take to melt the chocolate?
Melting time depends on the type and amount of chocolate, the size of the chocolate pieces and the heat produced by the tea light. For a smoother result, break the chocolate into smaller pieces and stir occasionally while it melts.
Will my mug arrive safely?
We want your Cozy Cocoa Mug to arrive in great condition, ready for your next chocolate-dipping moment. Because it's made of ceramic, it's important that it is properly protected during shipping. If your order arrives damaged, please contact our customer support team with photos of the item and its packaging so we can assist you.
How fast is shipping?
We process orders within 24-72 hours and deliver them within 6-15 days depending on your location, with tracked shipment included for your convenience.
How do I get in contact?
You can message support by clicking the "Contact Us" section on our store.